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BUILDING HIGH GROWTH BUSINESSES THROUGH STRATEGIC SALES AND MARKETING
Delivering successful sales and marketing, customer acquisition and retention, and revenue growth strategies for a diverse range of industries since 2005, Groundbreaking Communications has a deep focus on:
- Media / Telecom
- Consumer Services
- Small Business Solutions
We specialize in demand generation and sales conversion, focusing our marketing expertise, people and technology on driving customer interest and converting leads into sales. Our Telecom and Internet sales teams include some of the industry's top performers, generating exceptional on-site and event sales while providing concierge-level customer support that enhances consumer satisfaction and trust. Our call center ramps up quickly, and specializes in both outbound and inbound sales, responsive customer service, as well as survey, retention and upgrade work.
Groundbreaking Communications thrives on excellence, producing superior results for our partners through a comprehensive, creative, technological, data-driven and most importantly, human approach. Connecting you with customers by creating and executing targeted strategies that ensure measurable results for you and your business, Groundbreaking has earned the trust and respect of our partners for more than 15 years.
We'd be honored to earn your business, too.
Internet, business, sales and marketing strategy session
About Us
Groundbreaking Communications is an independent, full-service sales and marketing agency providing door-door Internet sales, MDU engagement management, an in-bound and outbound call center with back-office support, print and mailing services, as well as creative expertise for such major brands as Frontier Communications, Cox Communications, AT&T TV, and Time Warner Cable. Our 20 year record of success in the telecommunications and cable tv industry has earned Groundbreaking Communications the loyalty and respect of our longtime business partners, and an esteemed reputation for providing the finest management and technical expertise for any sales and marketing challenge. Our facilities and corporate offices, headquartered in Los Angeles, provide comprehensive support for our nationwide company representatives.
Our call center provides comprehensive, turnkey, responsive and professional telemarketing for a wide range of industries. Our expertise includes new subscriber acquisitions, upgrade, non-pay reminders and collection calls, surveys, as well as pre and post service calls. Our retention department consistently works to retain voluntary disconnects.
Some of Our Valued Partners
Founder and President, Neal Flyer
Neal Flyer established Groundbreaking Communications in 2005, merging decades of experience in the cable TV sales and marketing industry with a creative, entrepreneurial mindset for generating high-growth value for clients large and small. His successful, longtime relationships with companies such as Frontier Communications, Cox Communications, Time Warner Cable, Charter Communications, University of Southern California, Blowback Laser Trainer, Corrigo, Farmers Insurance, CTAM, Southern California Cable & Telecommunications Association, Adex Media, Solar City and Final Expense is informed by a humanistic and tenacious problem-solving approach that keeps people and their business goals front and center. Neal's success in programming and operations at Showtime Networks, TVN Entertainment, Rainbow Programming, and CBS Entertainment earned several telecom industry awards, including the Golden Palm Award and the coveted CTAM award for his Cable Movers Program.
Office Management
Eileen Molina Maria Miranda
Eileen Molina (L), Director of Operations, is an original Groundbreaking Communications team member. With more than 25 years cable TV sales & marketing experience, Eileen's professional background includes stints in D2D sales and customer care at Time Warner Cable and Adelphia.
Maria Miranda (R), Sales Supervisor, is a longtime team member with a tenure of 21 years at Groundbreaking Communications. Maria's professional background includes customer care work at Time Warner Cable and Valley Cable TV.
Eileen and Maria's contribution to our success is considerable, maintaining the efficient flow of information and support to our more than 20 field reps and EMs, as well as problem-solving technological and administrative tasks that ensure smooth day-to-day operations.